I have often thought that a course of “Conversation 101” ought to be offered, not just in high schools or colleges but at youth hostels, senior centers, and in office directional meetings. The lessons would cause participants to look at how they converse with others and to examine what tactics undermine their social exchanges. Many times someone has attempted to talk with me, only to lead the conversation to a dead end. Often I have wanted to ask, “Do you understand what damage your tal...


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